FAQ Toolkit

Questions about the School Safety Trust Mark and School Safety Trust Mark Plus Certification scheme and certification

The creation of written policies, procedures, and work instructions is a requirement for the majority of management system, compliance, and certification projects. SSAI toolkits are comprehensive resources developed and field-tested to address specific documentation requirements.

A toolkit is a collection of editable templates created by industry professionals to assist you in producing documentation that meets the criteria of the management system standard, compliance, or certification project you have chosen.

Our documentation toolkits are designed to help organizations save time and money when producing and developing documents.

Following your purchase, you will receive two emails: one confirming your purchase and another with instructions on how to download your toolkit. Please remember to check your trash folder as well. Your download will arrive as a zip file that you can save to your computer. Alternatively, you can access the download link by visiting the'see order history section of your account.

Our documentation toolkits are suitable for schools of any size or type, public or private, and include all of the documentation templates and resources necessary for implementing a school safety management system. While certain document templates may not be immediately applicable to the scope of your project, they may prove useful as your school's school safety management system continues to improve.

No, it is not a software application that requires installation. Our code includes a signed certificate establishing our authorship.

This is expressly prohibited by our copyright statement. Each school may use the toolkit only once. Kindly contact us if you require multiple toolkits, for example, if you are a consultant, to discuss copyright terms and discounts for repeat orders.

You can purchase our toolkits directly through our secure payment site, but we also offer alternative payment methods. If you wish to make a payment by another method, please contact us at info@school-safety.org or via WhatsApp at +91 9819739000.

Absolutely. You can contact our friendly team, who are always happy to help. They can be reached via email at info@school-safety.org or through WhatsApp at +91 9819739000.

Due to the fact that toolkits are not a one-size-fits-all solution for your school safety management project, you'll need to do more than "fill in the gaps." Our documentation toolkits provide a framework for documenting your project, complete with expert-written content and support. You must ensure that the templates reflect the nature of your school and the environment in which it operates accurately.

School Safety Management System and certification projects are complex and require significantly more effort than merely documentation, which should be factored into the toolkit selection process.

We are unable to issue refunds because documentation toolkits cannot be returned physically. Please ensure that the format you have chosen is compatible with your computer environment before completing your purchase.

Please refer to our terms and conditions for additional information. Please contact us via email at info@school-safety.org if you have any questions or concerns.

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